Skills and Placement Service
HIRE | PROFIT | GROWTH
Full Time
Bhopal
Posted 2 months ago
| Salary | 12-15k |
| Experience Required | Minimum 1 year |
| Qualifications | Any degree |
| Skills Required | Technical support, troubleshooting, crm, ticketing tools, resolving queries, configuration, it software |
| Key Role & Responsibilities | Technical Assistance: Provide technical support to customers, assisting with troubleshooting and resolving software and IT-related queries. CRM Management: Utilize CRM and ticketing tools to track customer interactions and ensure timely follow-up on support requests. Configuration Support: assist in the configuration and setup of IT software, ensuring optimal performance for users. Problem Resolution: Identify and escalate complex issues as needed, collaborating with the team to deliver effective solutions. |
